Great Parks Shop Privacy Policy
Date of Last Revision: February 12, 2025
Great Parks Shop wants to help you better understand how we collect, use, protect, and share your Personal Data. This Great Parks Shop Privacy Policy (“Store Privacy Policy”) is designed to help you understand your privacy choices when you visit our Great Parks Shop website (“Store Website” or “Store”) or purchase products (“Products”) through the Store Website. The meaning of any capitalized term can be found in the Definitions section below. Please note, this Store Privacy Policy does not apply to any third-party websites, products, or information that we do not own or control. We encourage you to read this Store Privacy Policy carefully and take the time to get to know our practices. If you have questions about this Store Privacy Policy or our privacy practices, please contact us at privacy@greatparks.org.
1. Definitions.
1.1. “Account Information” means information provided when creating a Store account, as well as when the account is accessed and the features used.
1.2. “Browser Information” means information provided by a browser, including the IP address, the website visited, network connection, device information, and other data, including Cookies.
1.3. “Contact Information” means basic personal details, including such information as first and last name, company name, email address, postal address, phone number, and may include social media account information.
1.4. “Cookie” means a small file that resides on your computer’s hard drive that often contains an anonymous unique identifier that is accessible by the website that placed it there.
1.5. “Device Information” means information collected from any device used to access our Store Website, such as device ID number, model, and manufacturer, version of your operating system, and geographical region.
1.6. “Payment Information” means, for example, credit card, ACH, or other payment information.
1.7. “Personal Data” means information that relates to an identified or identifiable natural person.
1.8. “Security Information” means user ID, password and password hints, and other security information used for authentication and account access.
1.9. “Support Information” includes authentication information, chat session contents, emails, and other communications with our personnel.
1.10. “Transaction Information” means information related to transactions that occur on the Store Website, including product, order, and shipping information, Contact Information, and Payment Information.
1.11. “Usage Information" means information collected when you interact with the Store Website, including functionalities accessed, pages visited, and other interaction related information.
2. Information We Collect.
2.1. General. When you visit the Store Website, purchase Products on the Store Website, or engage in communications with us online or offline, we may collect information such as Account Information, Browser Information, Contact Information, Payment Information, Support Information, Device Information, Security Information, Usage Information, and set a Cookie.
2.2 Children’s Information. Our Store is not intended for children under 13 years of age. No one under age 13 should provide any personal information to or on the Store Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Store Website or through any of its features, register on the Store Website, make any purchases through the Store Website, use any of the interactive or public comment features of this Store Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@greatparks.org.
3. How We Use Your Information.
3.1. General Use. We use this information to confirm identities, support, process, and fulfill Product purchases and payment for such purchases, improve and personalize our services, manage risk and fraud, engage in direct marketing to you, and to comply with legal requirements.
3.2 Account Communications. We send certain required communications, such as receipts, shipping notifications, and other required notices and information regarding the Products you have purchased. You may not opt out of receiving legally required communications if you purchase Products from us.
3.3. Information Sharing. We may access, transfer, disclose, share, and/or preserve Personal Data consistent with the collection and usage of information identified above, and in the following circumstances:
3.3.1. Compliance. If we have a good faith belief that doing so is necessary to: (i) comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; or (ii) protect the rights or property of Great Parks of Hamilton County.
3.3.2. Protection. If we have a good faith belief that doing so is necessary to: (i) prevent spam or attempts to defraud us or users of our services, or in response to threats to the safety of any person; (ii) operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.
3.3.3. Affiliates. We may share Personal Data among various Great Parks of Hamilton County functions such as reservations.
3.3.4. Service Providers. Great Parks of Hamilton County may from time to time use third-party service providers, data processors, contractors, and other businesses to assist us to confirm identities, support, process, and fulfill Product purchases and payments for such purchases, manage risk and fraud, manage the Store Website, and for other purposes consistent with this Store Privacy Policy.
3.3.5. Payment Processing. We may share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.
3.3.6. Merger; Sale. We may also disclose Personal Data as part of a corporate transaction, such as a merger or sale of assets.
3.4. Screening for Risk, Fraud, or Abuse. Some Personal Data may be used to help us screen accounts for risk, fraud, or abuse concerns.
3.5. Cookies.
3.5.1. Usage. Great Parks of Hamilton County and its third-party service providers may use cookies, web beacons, and similar tracking technologies to recognize you when you visit our website, remember your preferences, and give you a personalized experience. When you visit our Store, we, or an authorized third-party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customize your browsing experience.
3.5.2. Persistence. We may use both session-based and persistent cookies on our Store. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. A website may set a cookie if the browser’s preferences allow it.
3.5.3. Types.
i. Essential. These cookies are necessary for our Store e to work as intended.
ii. Functional. These cookies enable enhanced functionality, like videos and live chat. Without these cookies, certain functions may become unavailable.
iii. Analytics. These cookies provide statistical information on site usage. For example, these cookies enable web analytics that allow us to improve our Store over time.
iv. Targeting and Advertising. These cookies are used to create profiles or personalize content to enhance your experience.
3.5.4 Control. It is possible to disable cookies through your device or browser settings, but doing so may affect your ability to use our website. For instance, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings.
4. Information Protection. We maintain administrative, technical, and physical security measures designed to provide reasonable protection for Personal Data against unauthorized access, disclosure, alteration, loss, and misuse. Unfortunately, no method of Internet use, data transmission, or electronic storage is completely secure, so we cannot guarantee the absolute security of Personal Data. While we are dedicated to securing our website and services, you are responsible for securing and maintaining the privacy of your passwords and account information. We are not responsible for protecting Personal Data shared with a third party based on an account connection that you have authorized.
5. Access to Your Personal Data. You have the ability to access and correct Personal Data about you from within your account as well as to delete your account. However, we may continue to use and retain Personal Data until completion of your purchase transaction(s), and as otherwise required or permitted by law or governmental authority.
6. Contacting Us. If you have any concerns about this Store Privacy Policy or about the handling of your Personal Data, please email us at privacy@greatparks.org, or write us at:
Great Parks of Hamilton County
Attention: Store Privacy Department
10245 Winton Road
Cincinnati, OH 45231 U.S.A.